Product family
Intersim Communicator
Communications, group channels, local and cross-region delivery, private calls, availability, logging and Zone Trigger interaction.
Network Manager Suite
The licensed management product. It includes the Manager Console and permits the use of Enrollment Terminals and Zone Channel Triggers.
RP Titler
A separate paid product that displays the wearer’s group-specific role-play profile and official branch color. It is not required to use the Communicator.
Group isolation: memberships, channels, messages, calls, logs, profiles, terminals and triggers are isolated by Intersim group. Two unrelated groups cannot communicate through Intersim.
Getting started
- Wear or rez the product supplied by an authorized distributor.
- The product checks the license of its current Second Life owner. A license belongs to the avatar, not to a copied object.
- Wait for the activation success message. A product without an active license remains unavailable.
- Join an authorized Intersim group through its Enrollment Terminal, through manager authorization, or with a group UUID/key when that admission method is enabled.
- Open Status or Refresh after enrollment if the product was already active.
Do not share: activation keys, device tokens, callback addresses, private package files or administrator passwords. None of these are required for normal product use.
Behavior shared by all products
| Behavior | Expected result |
|---|---|
| Owner-only menus | Configuration menus respond only to the current object owner. Visitor actions are limited to the specific public function of an Enrollment Terminal. |
| Version control | The service may recommend or require a newer product version. A blocked version stops operating and displays an update-required message. |
| Connection status | Products clearly report whether they are activating, online, offline, disabled or blocked. An ordinary reconnect does not delete memberships or preferences. |
| Ownership change | Products clear private owner data and require the new owner’s license. A no-transfer commercial object normally prevents ordinary avatar-to-avatar transfer. |
| Errors | Messages use clear levels such as INFO, SUCCESS and ERROR. Record the complete message when reporting a defect. |
Intersim Communicator
The Communicator may be worn or rezzed. When powered ON and connected to an active membership, it can send and receive communications. Touching it opens the owner menu. Equipping a powered-on Communicator automatically rebuilds its secure connection and reloads its group information from the server.
Information shown at the top of the menu
| Field | Meaning |
|---|---|
| Power | ON permits communications. OFF disables sending, receiving, calls, logs and Zone Trigger actions. |
| Group | The active Intersim group. Profiles and channels come only from this group. |
| Channel | The selected group channel. It persists through ordinary reconnects and script resets. |
| RP Name | The name used for RP channel transmission and, optionally, event logs. |
| Display / Legacy | The current Second Life Display Name and stable Legacy Name. |
| Availability | The current private-call availability. |
| Call | The current private-call state, normally idle. |
| Log name | The identity mode used for the next logged message: Display, Legacy or RP. |
| Zone lock | Shows whether temporary protection from ordinary automatic zone changes is active. |
| Audio | Mute status or power-sound volume. |
| Local chat | Included relays the wearer's nearby channel-0 chat through Intersim. Excluded leaves it only in nearby Second Life chat. Incoming messages and channel 17 remain active. |
| Group connection | Connected means the Communicator is ready to use its selected group. Connecting means it is rebuilding that connection. Disconnected means no active group connection is available. Powered OFF means communication is intentionally disabled. |
Communicator main menu
When the Communicator is OFF
Only two buttons are intentionally available.
| Button | Expected behavior |
|---|---|
| Power ON | Applies the effective ON texture, plays the selected ON sound unless muted, reconnects to the service and restores the saved group/channel state when still authorized. |
| Set RP Name | Saves a new RP Name locally while OFF. It synchronizes when the Communicator is next powered ON. |
When the Communicator is ON
| Button | Expected behavior | Availability |
|---|---|---|
| Channels | Loads only channels the active membership may receive. The list is paginated. Choosing a numbered entry changes the active channel. | Active group session |
| Status | Reports version, power, license and connection status, followed by active group/channel details when connected. | Always |
| Log Start | Starts an event log for the selected channel. | Shown only with permission |
| Log Stop | Stops the active log and begins preparation of its view link. | Shown only when allowed to stop the current log |
| Switch Group | Lists active memberships. The current group is marked [ACTIVE]. Selecting another group changes the session, channels and group profile. | Active membership |
| Leave Group | Lists memberships, then displays a confirmation containing the exact group name. Only the confirmed membership is removed. | Owners must transfer ownership first |
| Settings | Opens personal identity, availability, logging, media, connection and reset controls. | Power ON |
| Power OFF | Stops communication activity, closes call behavior, applies the OFF texture and plays the selected OFF sound unless muted. | Power ON |
| Help | Shows the basic nearby-chat and command-channel instructions. | Power ON |
Chat, channels and message formatting
| How to speak | Identity | Expected result |
|---|---|---|
| Normal nearby chat on channel 0 | Second Life Display Name | When Local Chat Relay is Included, the message is relayed to eligible Communicators in the active group and the sender receives no duplicate. When it is Excluded, the message remains ordinary nearby Second Life chat only. |
/17 Message | RP Name when set | The message is transmitted on the active Intersim channel even when Local Chat Relay is Excluded. The sender sees one local confirmation/echo. |
/17 \Alerte rouge | RP Name when set | The leading backslash is removed and recipients see =/\=Alerte rouge=/\=. |
Delivery behavior
- Eligible Communicators in the same region receive a fast regional relay while the server remains authoritative.
- Cross-region recipients receive the server-delivered message through their active connection.
- Duplicate suppression prevents the regional and server copies from appearing twice.
- A recipient must belong to the same active group and have receive permission for the channel.
- A sender must have transmit permission for the selected channel.
- FLEET WIDE exists in every group and is intended for authorized group-wide announcements. Ordinary members do not automatically receive transmit permission.
- A separately created channel named Fleet is an ordinary configurable channel and may be used for broader role-play according to manager permissions.
- Accents and special characters should remain unchanged in local delivery, cross-region delivery and logs.
Private calls
Private calls are initiated from the command channel and are restricted to reachable members of the active group.
| Action | Expected behavior |
|---|---|
/1 call Name | Searches Legacy and Display Name. One reachable match starts the call; several matches produce a numbered selection menu. |
| Accept | Accepts an incoming call and changes both call states to connected. |
| Refuse | Rejects the incoming call. The caller receives the refusal state. |
/1 hangup | Ends the current call for both participants. |
/1 block Name | Searches by name and blocks the selected avatar from placing calls to this member. |
/1 unblock Name | Removes the selected name-based call block. |
| Ambiguous name | A numbered list is displayed. The user must choose; no arbitrary first match is used. |
| Unavailable recipient | The request fails without revealing an unrelated group’s membership. |
Availability choices
Available
Normal call availability.
Busy
Signals that the member is occupied.
DND
Do not disturb.
On Mission
Role-play mission state.
Emergency
Emergency-only availability.
Invisible
Suppresses normal call discoverability.
Event logs
Logs capture channel activity only after an authorized member starts a log. Unauthorized users do not see the logging buttons, and unauthorized requests remain rejected.
| Control | Expected behavior |
|---|---|
| Log Start | Starts a log on the selected channel and records the authorized starter, group and channel. |
| Log Stop | Stops capture and generates a temporary viewing link when processing completes. |
| Display Name | Future messages are labelled with the current Second Life Display Name. |
| Legacy Name | Future messages are labelled with the stable Second Life Legacy Name. |
| RP Name | Future messages are labelled with the active group RP Name. |
(( message )) | Marks a complete message as out of character. It is still transmitted to authorized Communicators but is excluded from the RP event log. |
The double parentheses must enclose the complete message after surrounding spaces are removed. Changing Log Name affects the next transmitted message; it does not rewrite earlier entries. The real member association remains available for authorized audit. Log files expire according to the configured retention period and cannot be read through another group.
Communicator Settings menu
| Button | Expected behavior |
|---|---|
| Set RP Name | Opens text entry for the name used by RP transmissions and RP-name logs. Empty names are rejected. |
| Availability | Opens the six private-call availability choices. |
| Log Name | Chooses Display, Legacy or RP identity for subsequent log entries. |
| Local Chat | Shows the current Local Chat Relay state and lets the wearer choose Include or Exclude. The choice persists through ordinary script resets. |
| Lock 60m | Protects the current channel from ordinary automatic Zone Trigger changes for 60 minutes. A trigger authorized to override locks may still apply. |
| Unlock | Removes the temporary Zone Trigger channel lock. It does not lock the Communicator or change power. |
| Audio | Opens personal power-sound controls. |
| Appearance | Opens personal ON/OFF texture controls. |
| Reset Conn | Rebuilds the active connection without deleting membership or personal configuration. |
| Factory Reset | Shows a confirmation, safely closes the server session, clears operational choices and powers OFF. Local Chat Relay returns to Included. |
| Back | Returns to the main menu without applying a new action. |
Audio menu
| Button | Expected behavior |
|---|---|
| Mute / Unmute | Disables or enables power sounds. |
| Volume | Selects Low, Normal or High. |
| Add Sound | Accepts Label|Sound UUID. Labels contain 1–20 characters. Up to eight sounds are stored in the badge. |
| Remove Sound | Lists stored sounds and removes the selected entry. If selected for ON/OFF, that event returns to Original. |
| ON Sound | Selects Original or a stored sound for power-on. |
| OFF Sound | Selects Original or a stored sound for power-off. |
| Original | Uses the group sound when supplied, otherwise the product default. |
Appearance menu
| Button | Expected behavior |
|---|---|
| Custom ON | Accepts a texture UUID for the powered-ON state when personal overrides are allowed. |
| Custom OFF | Accepts a texture UUID for the powered-OFF state when personal overrides are allowed. |
| Use Defaults | Clears personal texture overrides and returns to group/product priority. |
| Preview ON | Applies the effective ON texture for visual verification. |
| Preview OFF | Applies the effective OFF texture for visual verification. |
Media priority is personal override when permitted, then group setting, then product default.
Communicator command reference
Commands are entered in Second Life chat on channel 1. They are private instructions, not transmitted messages.
| Command | Purpose |
|---|---|
/1 help | Displays the command list. |
/1 status | Displays version, power, license, group connection and Local Chat Relay status. |
/1 join GROUP-UUID | Attempts UUID-based admission when enabled. |
/1 join GROUP-UUID KEY | Attempts shared-key admission when enabled. |
/1 channels | Lists authorized channels. |
/1 channel CHANNEL-UUID | Selects an authorized channel directly. |
/1 call NAME | Calls by Display or Legacy Name. |
/1 accept / refuse / hangup | Controls the active private call. |
/1 availability VALUE | Uses available, busy, dnd, on_mission, emergency_only or invisible. |
/1 block NAME / unblock NAME | Manages private-call blocks by name. |
/1 log start / stop / status | Controls logging when authorized. |
/1 localchat on / off / status | Includes, excludes or reports the channel-0 Local Chat Relay. |
/1 lock 60 | Locks ordinary automatic zone changes; 60 is the default minutes. |
/1 unlock | Clears the channel lock. |
/1 power on / off | Changes Communicator power. |
/1 rpname NAME | Changes RP Name; it can also be saved while OFF. |
Network Manager Console
The Manager Console is the in-world control center. Its owner needs an active Manager Suite license. Every action is also checked against that avatar’s group role and permissions.
Before a group is assigned to this console
| Get Groups | Lists active groups created and owned by this avatar. Choosing one restores the OWNER membership when necessary and links this console to the existing group without recreating it. |
| Create Group | Prompts for the commercial group name. Creation provisions FLEET WIDE and the owner membership. |
| Refresh | Checks again for a group already assigned to this console. Use after creation, recovery or transfer. |
Main Manager menu
| Button | Expected behavior |
|---|---|
| Group Info | Displays group name, UUID and basic Communicator join command. |
| Admission | Opens UUID, shared-key, mixed and closed admission controls. |
| Members | Lists, searches and changes member status. |
| Profiles | Controls RP profiles, field policies, locks and catalogs. |
| Channels | Lists/creates channels and changes descriptions/default MEMBER permissions. |
| Terminals | Registers/manages Enrollment Terminals and pending approvals. |
| Triggers | Registers/manages Zone Channel Triggers. |
| Media | Sets group power sounds/textures and personal-override policy. |
| Settings | Displays and changes completed event-log retention from 1 to 90 days. |
| Add Admin | Adds another licensed administrator using their UUID. |
| Transfer | Starts transfer to a licensed new owner. The intended recipient must accept. |
| Refresh | Reloads group state. |
Manager: Admission
The top of the blue Admission window always identifies the current direct-admission mode. Its controls are separated into Admission Mode and Group Keys so everyday administration remains clear.
| Button | Behavior |
|---|---|
| Admission Mode | Opens UUID Mode, Key Mode, Mixed Mode and Closed. The current mode remains visible in readable language. |
| Group Keys | Opens New Key, List Keys and Revoke Key. |
| Authorize | Finds an avatar by Legacy Name, Display Name or UUID and grants individual authorization. |
| UUID Mode | Only individually authorized avatars may join directly from a Communicator. |
| Key Mode | Avatars may join directly from a Communicator using an active shared group key. |
| Mixed Mode | Allows direct Communicator admission through individual authorization or a valid key. |
| Closed | Stops new direct UUID/key admissions without removing existing memberships or disabling authorized Enrollment Terminals. |
| New Key | Creates a labelled shared key. The reusable secret is shown only when created. |
| List Keys | Writes paginated safe key references, statuses, usage and expiration details to owner chat without exposing reusable secrets. |
| Revoke Key | Lists active keys directly in a paginated blue selection window, asks for confirmation, and prevents the selected key from admitting new members. Existing memberships remain unchanged. |
For terminal-only enrollment, set group admission to Closed, then configure each Enrollment Terminal as Automatic, Approval or Temporary. Closed applies to direct Communicator joins; the terminal enforces its own selected mode.
Manager: Members
| Button | Behavior |
|---|---|
| List Members | Prints a list with identity, role and status. |
| Select Member | Loads all members in numbered pages and opens actions for the selected member. |
| Search Name | Searches a full or partial Legacy or Display Name. |
| Enter UUID | Allows direct management when UUID is known. |
| Activate | Restores an eligible membership to active. |
| Suspend | Temporarily prevents group use. |
| Remove | Ends membership; the avatar may enroll again unless banned. |
| Ban | Prevents use and re-enrollment until changed by a manager. |
Remove permits later re-enrollment; Ban prevents it. An owner membership cannot be removed like an ordinary member.
Manager: Channels
| Button or choice | Behavior |
|---|---|
| List Channels | Displays each channel's name, description and readable default MEMBER permissions. Long lists are divided across owner-chat messages. |
| New Channel | Creates a standard channel. FLEET WIDE is reserved. |
| Description | Lists channels, shows the selected channel's current description, then accepts up to 255 characters. Blank clears it. |
| Permissions | Lists channels, then applies a default MEMBER preset. |
| Receive Only | Members receive but cannot transmit or start logs. |
| Receive+Send | Members receive/transmit but cannot start logs. |
| Send+Log | Members receive, transmit and start logs. |
| No Access | Members receive none of those default permissions. |
Channel descriptions also appear beneath channel names in the Communicator's blue Channels window. Higher roles may differ from the MEMBER preset. Managers should grant FLEET WIDE transmit rights deliberately.
Manager: Member Profiles
Main profile menu
| Button | Behavior |
|---|---|
| Find Member | Accepts Legacy Name, Display Name or UUID and shows matches. |
| List Members | Browses all eligible members in pages. |
| Policies | Shows who controls each field and permits policy changes. |
| Catalog | Adds/manages Branch, Ship, Rank, Position and Species choices. |
Profile fields
| Field | Meaning and choices |
|---|---|
| RP Name | Group-specific role-play identity. |
| Rank | Manager rank or manual value when permitted. |
| Position | Manager duty/position or manual value when permitted. |
| Branch | Group catalog entry with official color; not free text. |
| Ship | Group catalog entry; not free text through the Titler. |
| Species | Manager species or manual value when permitted. |
Policy choices
- Allow Self: field appears in the member’s Titler unless individually locked.
- Manager Only: member cannot edit the field.
- Catalog Only: Rank, Position or Species must use an active catalog choice.
- Allow Manual: those fields also offer Manual text entry.
- Member lock: one member can be locked even when the group policy allows editing.
Catalog management
| Button | Behavior |
|---|---|
| Add Branch | Adds a name and official #RRGGBB color. |
| Add Ship | Adds a ship. |
| Add Rank | Adds a suggested rank. |
| Add Position | Adds a suggested position. |
| Add Species | Adds a suggested species. |
| Manage | Selects a catalog and displays entries in pages. |
| Rename | Changes the label and synchronizes connected products. |
| Sort | Uses order 0–9999; lower appears first. |
| Color | Changes branch color using #RRGGBB. |
| Disable | Removes an entry from new choices without deleting history. |
| Enable | Returns it to active choices. |
Changes are pushed to connected Communicators and Titlers; periodic refresh is the fallback.
Manager: Enrollment Terminals
| Button | Behavior |
|---|---|
| Add Terminal | Accepts Device ID, name, mode, optional SL group-tag rule and default channel. |
| Manage | Lists terminals and opens selected settings. |
| List | Prints names, modes and states. |
| Pending | Lists approval requests; offers Approve, Reject or Ban. |
| Enable / Disable | Starts/stops enrollment regardless of terminal owner or region. |
| Mode | Changes Automatic, Approval or Temporary. |
| Group Rule | Requires/removes matching active SL group tag. |
| Channel | Assigns no default or chooses a group channel. |
| History | Shows recent enrollment outcomes. |
| Recover | Transfers the selected terminal's complete configuration and enrollment history to a newly rezzed terminal Device ID. The previous device stops accepting visitors, displays a ten-minute countdown and then removes itself from Second Life. |
Modes
- Automatic: a valid visitor becomes active immediately.
- Approval: visitor remains pending until manager decision.
- Temporary: active membership receives an expiration and closes automatically.
Manager: Zone Channel Triggers
| Button | Behavior |
|---|---|
| Add Trigger | Registers by Device ID, name, entry channel, exit rule, confirmation, lock rule and roles. |
| Manage | Lists triggers and opens selected settings. |
| List | Prints name, channel, radius and state. |
| History | Shows recent decisions, members, statuses and reasons. |
| Enable / Disable | Starts/stops the selected trigger remotely. |
| Entry Chan | Chooses channel used inside the zone. |
| Exit Rule | Selects Previous, Default, Keep or Configured. |
| Priority | Higher priority wins overlaps. |
| Cooldown | Sets 0–300 seconds between repeated changes. |
| Confirm | Chooses automatic change or Accept/Deny dialog. |
| Lock Rule | Respects or overrides Lock 60m. |
| Roles | All Roles, Command, Members or custom role codes. |
| Rename | Changes visible/administrative name. |
| Recover | Transfers the selected trigger's identity, channel rules, roles and administrative history to a newly rezzed trigger Device ID. Pending decisions expire; the previous trigger stops scanning, displays a ten-minute countdown and then removes itself from Second Life. |
Exit rules
- Previous: returns to channel active before the first applicable zone.
- Default: returns to member default.
- Keep: leaves zone channel selected.
- Configured: switches to another selected channel.
Highest priority wins; equal priority favors the nearest trigger. Trigger and Manager Console may be in different regions.
Manager: Group Communicator Media
| Button | Behavior |
|---|---|
| ON Sound | Sets group power-on sound UUID, or - for product default. |
| OFF Sound | Sets group power-off sound UUID, or - for product default. |
| ON Texture | Sets group ON texture UUID, or -. |
| OFF Texture | Sets group OFF texture UUID, or -. |
| Overrides | Toggles whether members may use personal media over group settings. |
| Clear All | Removes group media overrides and returns to defaults. |
Manager: Administrators and ownership
| Function | Expected behavior |
|---|---|
| Add Admin | Target UUID must own an active Manager Suite license. Authority follows assigned role. |
| Multiple managers | Authorized managers administer the same resources regardless of accessory object owner. |
| Transfer | New owner needs a Manager license and must accept. Group UUID and resources remain intact. |
| Original owner | Loses ownership authority after transfer but may retain another configured role. |
Enrollment Terminal object
This public-touch object may be placed in any region; it need not be near the Manager Console.
Floating text
| Display | Meaning |
|---|---|
| Offline | Cannot currently contact service. |
| Owner: touch for Device ID | Activated but not registered. |
| Disabled | Manager disabled new enrollment. |
| Touch to join Group | Ready for visitors. |
| Active group tag required | Visitor must activate the same SL group assigned to the terminal. |
| REPLACED ENROLLMENT TERMINAL | Permanently retired after recovery. The displayed countdown ends with automatic removal of the old rezzed object. |
Touch behavior
- Owner: sees Device ID and current configuration.
- Visitor: terminal uses the detected avatar and group match; visitor cannot submit another UUID.
- Automatic/Temporary success: confirms membership and requests same-region Communicator refresh.
- Approval: confirms request was sent to managers.
- Already active: confirms existing membership without duplication.
- Banned, disabled, full or invalid: displays the applicable refusal.
Zone Channel Trigger object
The trigger scans avatars in its region and compares three-dimensional distance to its radius.
Owner touch menu
| Button | Behavior |
|---|---|
| 5 / 10 / 20 / 40 / 64 / 96 m | Requests the chosen radius. |
| Custom | Accepts a radius greater than 0 and no more than 96 meters. |
| Status | Shows Device ID, registration, group, channel, radius and enabled state. |
Floating text
- Offline: no active connection.
- Touch for Device ID: not registered.
- Disabled: remotely disabled.
- Name · Channel · Radius: active and scanning.
- REPLACED ZONE TRIGGER: permanently retired, no longer scanning and counting down to automatic removal.
An eligible member receives an automatic change or Accept / Deny request. Leaving applies the exit rule. Members without correct group, role or permission are ignored.
RP Titler
The separately licensed Titler displays a profile but does not send messages or replace the Communicator.
Visible format
RP Name
Rank | Branch
Position | Ship
SpeciesMissing values appear as an em dash. Official branch color applies to the floating title.
Main menu
| Button | Expected behavior |
|---|---|
| Refresh | Immediately reloads profile, policies, locks and choices. |
| Switch Group | Lists and activates a group-specific profile. |
| Show/Hide | Locally hides/shows text without changing profile. |
| RP Name | Text entry only when policy permits and no lock applies. |
| Rank | Shows rank catalog; Manual/Clear only when allowed. |
| Position | Shows position catalog; Manual/Clear only when allowed. |
| Species | Shows species catalog; Manual/Clear only when allowed. |
| Branch | Shows active branches and applies official color. |
| Ship | Shows active ships. |
| Previous / Next | Moves between pages. |
| Manual | Opens 60-second text entry when permitted. |
| Clear | Clears only when policy permits and field is not required. |
| Cancel | Closes without changing profile. |
Synchronization and stale dialogs
- Manager changes request immediate refresh; periodic refresh is fallback.
- Text entry expires after 60 seconds.
- Opening a newer menu invalidates the older text entry.
- Hidden buttons cannot be restored by resetting; authorization comes from group policy.
Reset, persistence and ownership
| Operation | Preserved | Cleared or changed |
|---|---|---|
| Script reset / region crossing | Power, selected group/channel and preferences, including Local Chat Relay | Connection rebuilds |
| Equip after being rezzed | Owner preferences and selected membership | Secure callback is replaced and group/channel/profile data reloads from the server |
| Reset Conn | Membership, profile, media and selected channel | Connection reopens |
| Factory Reset | License, group memberships and custom sound library | Selections, calls, log state, availability, selected media and Local Chat Relay; RP Name becomes Display Name; power OFF |
| Remote Factory Reset | Same server records | Same operational reset; request audited |
| Communicator owner change | Built-in defaults | Automatic Factory Reset erases all previous-owner private data; new license required |
| Remove membership | Other memberships and product license | Selected membership/session only |
| Ban member | Audit history | Group access and re-enrollment until unbanned |
Troubleshooting and recovery
| Symptom | Check | Recovery |
|---|---|---|
| Active product license required | License owner, product, expiration and revocation. | Confirm that the correct product license is active for the current owner. |
| No active group session | Membership, selected group, power and connection. | Enroll/authorize, then Status, Refresh, Switch Group or Reset Conn. |
| No channels | Active group and receive permission. | Manager grants access; reload list. |
| Transmission not allowed | Member may receive but not send. | Manager changes transmit permission. |
| Logging buttons missing | Normal when the member lacks permission. | Manager grants log permission when appropriate. |
| Profile button missing | Manager-only or individually locked. | Manager changes policy/lock. |
| Catalog entry missing | Disabled entry or pending refresh. | Refresh; manager confirms active. |
| Zone does not change | Radius, state, role, receive permission, Lock 60m and confirmation. | Correct the applicable setting. |
| Product remains offline | Confirm it is active, powered appropriately and able to reconnect. | Use Reset Conn, reset the scripts, or rez/wear the product again. |
| Re-rezzed Terminal or Trigger lost its configuration | The replacement object has a different Device ID. | Open the old entry under Manager Console Manage, choose Recover and provide the new Device ID. |
| A text-entry box was ignored | The viewer's Ignore button does not send a cancellation event to the object. | Touch the Manager Console again to cancel the previous entry immediately, or wait 60 seconds for automatic expiration. |
| Unexpected behavior remains | Note the Second Life time, product version, group and exact action. | Provide the complete error message and a screenshot to product support. |
Contact product support immediately if a message crosses group boundaries, another group’s log is accessible, an unauthorized avatar gains access, or private activation information is exposed.
Glossary
| Intersim group | An isolated communication/administration space, independent from an optional SL group-tag rule. |
| Channel | A communication destination inside one group. |
| FLEET WIDE | Reserved channel for authorized group-wide announcements. |
| Legacy Name | Stable Second Life account name. |
| Display Name | Changeable public Second Life name. |
| RP Name | Group-specific role-play identity. |
| Device ID | Product identifier shown for registration or assistance; not an activation secret. |
| Catalog | Manager-provided Branch, Ship, Rank, Position or Species choices. |
| Factory Reset | Controlled reset of one Communicator’s operational selections; it does not delete license or memberships. |
Object display controls
| Product | Control | Behavior |
|---|---|---|
| Manager Console | Settings → Hide Hover / Show Hover | Hides or restores the console floating text and stores the choice in that object. |
| Enrollment Terminal | Owner touch → Hide Hover / Show Hover | Hides or restores ordinary terminal floating text and stores the choice in that terminal. |
| Zone Trigger | Owner touch → Hide Hover / Show Hover | Hides or restores ordinary trigger floating text and stores the choice in that trigger. |
| Zone Trigger | Owner touch → Channel | Lists active group channels in pages and changes the channel applied inside the zone. The owner must hold trigger-management permission. |
Replacement countdown text remains visible on retired Enrollment Terminals and Zone Triggers so obsolete objects can be identified before automatic removal.
Communicator appearance styles
The Communicator can include two product styles: Classic and LCARS. A style appears only when its ON and OFF textures are configured. Each style may also provide an optional private-call texture; otherwise its ON texture remains visible during a connected call.
| Control or state | Expected behavior |
|---|---|
| Style | Chooses Manager, Classic or LCARS when available. |
| Custom ON / OFF | Accepts personal texture UUIDs only when the group permits personal overrides. |
| Preview ON / OFF / Call | Temporarily displays the effective texture for that state. |
| Private call connected | Applies the effective call texture automatically; hangup immediately restores ON. |
| Manager style | Uses group ON, OFF and optional call textures. When the manager locks overrides, the menu states Locked by group manager, displays Style: Manager and hides personal choices. |
| No configured textures | The Appearance button is hidden instead of presenting an empty menu. |
Manager Media control
Call Texture sets the group private-call texture. Overrides decides whether members may replace Manager media. Clear All returns the group to product defaults.
Product updates
Each commercial object includes CasperUpdate. It checks for a published replacement and offers delivery according to the release policy. Intersim also validates supported and blocked versions, so an obsolete or unsafe version may be required to update before it can operate.
The visible product version comes from the same release version used by the integrated updater.
Zone Trigger response time
The Version 1.0 Zone Trigger checks its local region twice per second and sends new entries and exits immediately. Existing occupants are refreshed in grouped intervals to avoid unnecessary traffic. In automatic mode, a channel change normally reaches an online Communicator in approximately 1–2 seconds, although region and network load can add delay. Confirmation mode waits for the member after displaying the request.